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how VIDHUG works
How to create your Group Hug video in 4 easy steps.
Learn more below
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step 1
Create Your Celebration & Send Invitations

Sign-up and start a new Group Hug for the special event that you're celebrating. Add a photo, set a due date, and get a link to the group hug invitation. Send the invitation link via email, text, or messaging app, asking participants to upload or record a video Hug using their phone, tablet, or computer

Step 2
Collect Hugs

Everyone can record a video using your invitation link either on a desktop, laptop or mobile device. You’ll get an email notification when new Hugs are received.

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step 3
Customize Your Group Hug

To activate all VidHug features, "unlock" your Group Hug with a one-time payment. Then, you can drag and drop the Hugs into your preferred order & trim them as required. Select colors, choose music, and add a brief message for the beginning and end. Finally, click to create your montage.

Step 4
Share & Surprise
Someone Special!

Within minutes, you’ll receive an email that includes a link to your completed Group Hug montage. Click the link to watch the video, and show it to your someone special.

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Frequently asked questions

We try to make VidHug as easy to use as possible. Sometimes, users have specific questions or concerns. Here are some answers! 

Go ahead.
Ask us anything!

Can't find the answer your a looking for? Don't hesitate to get in touch with us. Send us an email to support@vidhug.com. We respond to your questions 7 days a week, even on holidays.👌

How does VidHug work?

VidHug is a web application that allows you to create an online celebration, invite people to contribute video messages, and arrange and compile all of the videos that you collect into one video "group hug" complete with a music background, colors, and text.

  1. After Signing up to VidHug with your email address or Facebook login, you create your Group Hug celebration by adding Description, a Feature Image and a Due Date.
  2. Invite people to add Hugs (videos) using the Invite Link
  3. Receive Hugs in your dashboard (you'll get an email notification for every new Hug)
  4. Record or upload your own Hug
  5. Unlock the Group Hug with a credit card payment
  6. Organize the hugs. Choose music and colors and intro/outro text. Click to create the montage. (Our software does the heavy lifting.)
  7. Share the Hug using the Shareable Link
Is payment one-time or a subscription?

Paying for a VidHug is like buying a greeting card. You purchase a VidHug group video for each special occasion or celebration. The payment is one-time fee, non-recurring/not a subscription. If you use VidHug a lot and would be interested in a subscription, let us know.

What is the difference between the free and paid options?

The free version of VidHug is for you to preview the service in the "try before you buy" spirit. Each Group Hug starts for free, in preview mode, and can be unlocked at any time with payment via credit card (processed securely by Stripe).

For contributors who are recording videos, there is no difference between a free and unlocked VidHug. They can record as many videos as they wish.

In preview mode, while you will be shown thumbnail images of all recorded videos, you will only be able to view the first 3 videos. You'll also be able to create a montage, but again only with the first 3 videos. When you unlock your VidHug, the 3-video limit is removed.

Can I download my VidHug?

Yes, if you've created an unlocked VidHug montage, it is downloadable as an MP4 video file as well as shareable as a unique link. Individual submitted videos can be watched online and can be downloaded.

How long does it take?
  • Setting up your VidHug celebration: About 1 minute
  • Submitting a video: 1 to 3 minutes
  • Receiving all videos: depends on how quickly invitees respond, ideally give them at least one day
  • Montage creation: About 2x total submitted video duration (e.g. 10-minutes of video will take about 20 minutes to become a ready-to-share montage)
Who gets to see the videos? Are they public?

Both the individual video "hugs" and the final montage are private by default. When it comes to sharing, you are in total control.

During the video collection process, you may choose to make your favorite recorded videos visible on the recording page as inspiration to others. When the final montage is ready, you are given a unique viewing link to share with the intended recipient and, at your discretion, with others that are interested in watching.

If you're interested in sharing your final montage publicly, we are always looking for additional content for our website and social media channels. To share your content with VidHug, please Contact Us.

How long can my montage video be?

Once unlocked, your Group Hug montage can contain as many videos as you need and up to 50 minutes of content. As a best practice, we find that the most entertaining individual video hugs are between 10 and 60 seconds in length. Only in exceptional cases should participants speak for longer than a few minutes.

How do invitees record their videos?

When your invited contributors click on the link that you send to them, they'll reach your hug recording page. There, they'll see a description of your VidHug celebration (including a photo if you've uploaded one). They can then click to either record a video using a webcam or mobile phone, or submit a previously recorded video, on the same page. Contributors don't need to register or install an app. The process is fun and takes just a few moments!

How do I invite people to record?

When you create your VidHug celebration, you are given a unique recording link. You invite your friends to join your VidHug by sending them that link using any of your preferred messaging platforms (e-mail, SMS, Facebook, etc.). Spread the word in whatever way works best for you!