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Contact Us

We’re happy to hear from you! Our customer solutions team provides support 7 days a week. 
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Questions & Support

In addition to the FAQs on our website, we also have detailed documentation about the functions and features available to you when you use VidHug. Click here to access our Help Documents.

You can reach us by clicking the (?) icon at the bottom right of your screen, or you can e-mail us at support@vidhug.com.  

Our customer solutions team is available 7 days a week, from approximately 9am through 9pm, Eastern Time (GMT + 5 hours).

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Business Collaborations

Have you used VidHug and have an inquiry regarding a collaboration opportunity between VidHug and your business? 

We consider opportunities that are a good fit with the VidHug brand. We genuinely care about people, and try to provide opportunities to spread love, kindness, and joy. If your business objectives are aligned, you can reach us and share your collaboration opportunities at hello@vidhug.com.

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Career Opportunities

Are you interested in a rewarding career, where you’re spreading happiness on a daily basis?

VidHug is based in London, Ontario, Canada. We have team members working in customer support, software development, quality assurance, marketing, and human resources & administration.  If you’re eligible to work in Canada and would like to be considered for a role at VidHug, please send your cover letter and résumé to careers@vidhug.com.  

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Help Documentation

Our Help Pages have quick answers to many questions.

Other Questions?

Can't find a solution? Send us a message or e-mail support@vidhug.com.

Business Collaborations

Reach out at hello@vidhug.com.

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